Common questions
Everything you need to know about Model Muse. See pricing →
- What counts as a generation?
- Each time you click Generate and receive a painted image, that uses one credit. If the generation fails for any technical reason, the credit is refunded automatically.
- Can I combine a subscription and top-ups?
- Yes — tokens are used after your monthly credit allowance runs out, so you never have to wait until renewal.
- Do unused monthly credits roll over?
- Monthly credits reset at renewal and don't roll over. Tokens, however, never expire.
- Can I cancel my subscription?
- Yes, you can cancel at any time. You'll keep any remaining credits until the end of your current billing period.
- What is the Booster Pack?
- The Booster Pack is an exclusive add-on for active subscribers. It adds 30 credits to your subscription balance at £3 — that's £0.10 per generation, cheaper than your monthly rate of £0.17. Booster credits expire at the same time as your current subscription period.
- Can I save or share my generated images?
- Yes, you can download your generated images in WebP, PNG, or JPEG format and share them as you like. Generated images will also be saved in your account history until automatically deleted after the retention period.
- My generated image looks different from the preview?
- The image is generated by an AI model and is not always perfect. As newer and better models become available, we will update the app to use them — your credits will always be valid regardless of model updates.
- Which style presets are available?
- Grimdark, Eavy Metal, Cell-Shaded, Celestial, Hyper-Realistic, and NMM (Non-Metallic Metal). You can also generate without a preset if you prefer to describe the style yourself in your prompt.
- Is my uploaded image stored?
- Your input image and the generated result are stored securely so they appear in your generation history. Input images are used solely to fulfil your generation request. See our Privacy Policy for full retention details.
- What if I run out of credits mid-session?
- The generate button will be replaced with a link to the pricing page. You can top up with a token pack at any time — purchased tokens are available instantly.
Still have a question?
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